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SABATIER Diamant guarantees you : Click on the warranty you are interested in:
Are all the knives sold on your on line shop under a lifetime warranty? All the kitchen knives sold on the on line store of sabatier.com beneficiate from a lifetime warranty. If you ever have a warranty problem with one of our knives (defect in materials or workmanship), we will replace it at no charge during all your life. All our products are warranted to the original consumer from date of purchase and for as long as he or she lives. (the knife could have been bought by the original consumer or offered to the original consumer). More information about the guarantee of our products.
What does this lifetime warranty cover? All SABATIER Diamand knives beneficiate from the lifetime warranty if and only if they have not been used for purposes other than that for which they were designed and have been maintained in the fashion that is appropriate for products of this standard and nature. A knife is only designed to cut. Our warranty covered any defect in workmanship or quality if the product has been used in normal conditions and according to our care recomendations. Our warranty does not cover normal wear of the product (scratches, sharpening...) loss, damages due to abuse, carelessness, unauthorized or unreasonnable use (fall into the garbage disposal...). Sabatier.com will only be responsible for problems due to defect in workmanship (faulty manufacture or assembly). SABATIER Diamant knives are utensils that require carefulness. Systematic use of a dishwasher inevitably spoils knives, in the same way as it affects glass or chinaware. In order to protect and preserve SABATIER Diamant knives, sabatier.com does not recommend to put knives in the dishwasher but advices to wash them in hot water with some washing-up liquid, to rinse them in clear water and to dry them carefully.
What must I do in order to beneficiate from the lifetime warranty? Within the current context of flooding and forgery, we are forced to check out reluctantly the authenticity of the knives before any replacement. We cannot be responsible for products that do not reach us. If you have a defective or damaged knife, please contact customer service at: customer-service@sabatier.com and send us the number of your order and pictures of your damaged knife. In order to beneficiate from the lifetime warranty, the trademark on the blade of your knife must be the same as the following one:
In case of your knife is a SABATIER Diamant knife, sabatier.com will replace your knife in accordance with the above-mentioned conditions.
* from a minimum amount of order
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French origin and quality of the knives
Lifetime warranty of the knives